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Topic: Complaints Management Framework: Janet Spouse

Date: Wed July 5

Time: 9.30-11.30

Venue: CHIA SA

Janet Spouse will be presenting to the Compliance and Systems Community of Practice meeting held at CHIA SA. This session will allow attendees to reflect on Best Practice in relation to managing complaints, and encourage participants to think about the Complaints Management Framework from varying perspectives. This two-hour session also provides a great opportunity to meet, network and share ideas with other sector peers. Morning tea provided!

For more information please contact us.