Resources
Publications
CHIA SA Annual Report 2022-2023
CHIA SA Rent Fact Sheet (September 2023)
CHIA SA (CHCSA) 2023-34 SA Pre-Budget Submission
Complaints Management Framework (2022)
Complaints Toolkit Excel (2022)
Complaints – example monitoring reporting for complaints Excel (2022)
Reconciliation Action Plans (RAPs) – Information Guide for CHPs
Reconciliation Action Plan – January 2020 – January 2021 – Reflect
Working with tenants with a mental health issue – Resource Guide (as at May 2019)
Links
Crisis Contacts
Homeless Connect SA (24/7 state-wide telephone service for anyone experiencing homelessness)
1800 003 308
Trace-A-Place (for young people aged 15-25 years)
1300 306 046
24/7 Domestic Violence Crisis Line (for crisis counselling, support and referral to safe accommodation)
1800 800 098
1800RESPECT (for sexual assault, domestic and family violence counselling)
1800 737 732
Lifeline (24/7 crisis support for people who are feeling overwhelmed or having difficulty coping or staying safe)
13 11 14
Housing Sites
Housing SA
131 299
RentRight SA (formerly TIAS)
1800 060 462
Government Sites
Department for Communities and Social Inclusion
National & State Peak Industry Bodies
CHIA – Community Housing Industry Association
FOHCOL – Federation of Housing Collectives
CHFV – Community Housing Federation of Victoria
New South Wales Federation of Housing Associations
ACOSS – Australian Council of Social Services
SACOSS – South Australian Council of Social Services
CHCSA Recommended Links
ATO Benchmark Market Rent Rates
Consumer and Business Services (CBS)
Consumer and Business Services – Renting Rights
Housing Info News and Updates (re: the Australasian Social/Affordable Housing)
NDIS Local Area Coordinators – Baptcare
NDIS Local Area Coordinators – Feros Care
NDIS Local Area Coordinators – Mission Australia
NDIS (NDIS in SA)
South Australian Civil and Administrative Tribunal (SACAT)
National Sites
Australian Local Government Association
AHURI – Australian Housing & Urban Research Institute
Australian Government Department of Social Services
International Sites
Acronym List
Acronym
Represents
ABN
Australian Business Number
ABR
Australian Business Register
ACC
Adelaide City Council
ACOSS
Australian Council of Social Services
AFHO
Australian Federation of Homelessness Organisation
AHA
Aboriginal Housing Authority
AHI
Australasian Housing Institute
AHURI
Australian Housing and Urban Research Institute
AIA
Associations’ Incorporation Act (1985)
AIHW
Australian Institute of Health and Welfare
ATO
Australian Taxation Office
BAS
Business Activity Statement
CAP
Crisis Accommodation Programme
CAPSA
Consumer Advocacy Programme of SA
CEA
Community Employer’s Association
CBB
Community Business Bureau
CBT
Competency Based Training
CEA
Community Employer’s Association
CEHSA
Common Equity Housing South Australia
CEO
Chief Executive Officer
CHCSA
Community Housing Council of SA
CHFA
Community Housing Federation of Australia
CHO
Community Housing Organisations
CHP
Community Housing Provider
CISA
Community Information Strategies Australia
COAG
Council of Australian Governments
COTA
Council of the Ageing
CRA
Commonwealth Rent Assistance
CTS
Community Tenancy Scheme
DCSI
Department for Communities and Social Inclusion
DGR
Deductible Gift Recipient
DIRC
Disability and Information Resource Centre
DSA
Disability SA
DV
Domestic Violence
EO
Executive Officer
FaHCSIA
Dept of Families, Housing, Community Service and Indigenous Affairs (Commonwealth)
GST
Goods and Services Tax
HIA
Housing Industry Association
HMAC
Housing Ministers Advisory Council
HSA
Housing SA
HSCC
Housing SA Contact Centre
ICH
Introduction to Community Housing Course
ITEC
Income Tax Exempt Charity
LGA
Local Government Association
MC
Management Committee
MOU
Memorandum of Understanding
NAHA
National Affordable Housing Agreement
NATO
National Association of Tenants Organisation
NCHF
National Community Housing Forum
NESB
Non-English Speaking Background
NFP
Not-For-Profit
NGO
Non-Government Organisation
NRAS
National Rental Affordability Scheme
OCH
Office for Community Housing
PAC
Policy Advisory Committee
PAYG
Pay As You Go (tax system)
REI (SA)
Real Estate Institute of South Australia
RSA
Renewal SA
RTA
Residential Tenancies Act (1995)
RTB
Residential Tenancies Branch
RTT
Residential Tenancies Tribunal
SAAP
Supported Accommodation Assistance Programme
SACCH
South Australian Co-operative and Community Housing Act (1991)
SACOSS
South Australian Council of Social Services
SAHA
South Australian Housing Authority
SAHT
South Australian Housing Trust
SST
Statewide Superannuation Trust
STS
Supported Tenancy Scheme
SYC
Service to Youth Council
TTAB
Trust Tenants’ Advisory Board
WIS
Women’s Information Service
YACSA
Youth Affairs Council of South Australia
